Why Is My Volume Dropping?
If you're noticing a drop in activity, such as fewer notifications or updates, it may not be a technical issue.
Here are the most common reasons:
No Messages Sent on Weekends
We do not send messages or notifications on weekends.
This is part of our communication policy to avoid unnecessary interruptions during non-working days.
No Messages Sent on National Holidays
We also pause all outgoing messages during the prospect’s national holidays.
This helps ensure better timing and engagement across different regions.
Heads-up!
If a national holiday is coming up, you’ll see a banner notification in the system informing you in advance.
What If It’s Not a Weekend or Holiday?
If you're experiencing low activity on a regular business day and there’s no holiday notification, it might be a technical issue. In that case, please contact our technical support team, and we’ll be happy to check it for you.
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