---
title: Why Is My Volume Dropping?
description: Wondering why your message volume has dropped? Learn why we pause sending on weekends and national holidays — and when to contact support if it’s not one of those days.
---

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# Why Is My Volume Dropping?

## If you're noticing a drop in activity, such as fewer notifications or updates, it may not be a technical issue.

#### Here are the most common reasons: **No Messages Sent on Weekends**

We do not send messages or notifications on weekends.   
This is part of our communication policy to avoid unnecessary interruptions during non-working days.

### **No Messages Sent on National Holidays**

We also pause all outgoing messages during **the prospect’s national holidays**.   
This helps ensure better timing and engagement across different regions.

**Heads-up!**

If a national holiday is coming up, you’ll see a banner notification in the system informing you in advance.

### What If It’s Not a Weekend or Holiday?

If you're experiencing low activity on a regular business day and there’s no holiday notification, it might be a technical issue. In that case, [**please contact our technical support team**](mailto:hello@anybiz.io), and we’ll be happy to check it for you.

**[BOOK A CALL](https://anybiz.io/book-a-demo/) 📞 WITH US FOR MORE INFORMATION!** 

 

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