---
title: Why the LinkedIn Extension Doesn't Work and How to Fix It?
description: Learn how to fix issues with the AnyBiz LinkedIn extension. Follow detailed troubleshooting steps for seamless integration with Google Chrome.
---

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1. [AnyBiz Help Center: Setup, Support, and Tutorials](https://support.anybiz.io/?hsLang=en)
2. [TROUBLESHOOTING](https://support.anybiz.io/troubleshooting?hsLang=en)

# Why the LinkedIn Extension Doesn't Work and How to Fix It?

## If you're experiencing issues with the LinkedIn extension in AnyBiz, don’t worry! This guide provides troubleshooting steps to help you resolve the problem quickly.

---

### **Common Issue: Incorrect Folder Selection**

 

One of the most frequent causes of this error is an issue with unpacking and selecting the correct directory when adding the extension to Google Chrome.

![345shots\_so](https://support.anybiz.io/hs-fs/hubfs/345shots_so.png?width=670&height=503&name=345shots_so.png)

To fix this:

- Ensure you unpack (unzip) the archive fully.
- Select the **furthest directory** labeled as `anybiz-extension-t-1-3` (or `anybiz-extension-1-3`).
- Make sure you are selecting **only one folder**, avoiding a "folder within a folder" situation.

---

### **Further Troubleshooting Steps**

 

If the problem persists after verifying the folder structure, follow these steps:

1. **Update Google Chrome**  
   Ensure your browser is updated to its latest version for optimal compatibility.
2. **Clear Cache and Cookies**  
   Navigate to Chrome’s settings to clear cached data and cookies.
3. **Disable All Extensions**  
   Temporarily disable all other extensions in your browser to rule out conflicts.
4. **Log Out of Your AnyBiz Account**  
   Completely log out from your AnyBiz account.
5. **Restart Your Browser**  
   Close and reopen Google Chrome to refresh the settings.
6. **Log Back into Your AnyBiz Account**  
   While keeping all other extensions disabled, log back into your AnyBiz account.

---

### **Retry the Steps**

 

After completing the steps above, attempt to follow the instructions outlined in [this guide](https://support.anybiz.io/how-do-you-connect-your-linkedin-account-through-anybiz.io?hsLang=en) to add the LinkedIn extension.

### S**till, Experiencing Issues?**

 

If you’re still facing difficulties, please let us know. Our support team will investigate the issue further to assist you.

We’re here to help ensure your experience with AnyBiz is smooth and effective!

 

**[BOOK A CALL](https://anybiz.io/book-a-demo/) 📞 WITH US FOR MORE INFORMATION!** 

 

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