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Why the LinkedIn Extension Doesn't Work and How to Fix It?

If you're experiencing issues with the LinkedIn extension in AnyBiz, don’t worry! This guide provides troubleshooting steps to help you resolve the problem quickly.


 

Common Issue: Incorrect Folder Selection

 

One of the most frequent causes of this error is an issue with unpacking and selecting the correct directory when adding the extension to Google Chrome.

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To fix this:

  • Ensure you unpack (unzip) the archive fully.
  • Select the furthest directory labeled as anybiz-extension-t-1-3 (or anybiz-extension-1-3).
  • Make sure you are selecting only one folder, avoiding a "folder within a folder" situation.

 

Further Troubleshooting Steps

 

If the problem persists after verifying the folder structure, follow these steps:

  1. Update Google Chrome
    Ensure your browser is updated to its latest version for optimal compatibility.

  2. Clear Cache and Cookies
    Navigate to Chrome’s settings to clear cached data and cookies.

  3. Disable All Extensions
    Temporarily disable all other extensions in your browser to rule out conflicts.

  4. Log Out of Your AnyBiz Account
    Completely log out from your AnyBiz account.

  5. Restart Your Browser
    Close and reopen Google Chrome to refresh the settings.

  6. Log Back into Your AnyBiz Account
    While keeping all other extensions disabled, log back into your AnyBiz account.


 

Retry the Steps

 

After completing the steps above, attempt to follow the instructions outlined in this guide to add the LinkedIn extension.

 

Still, Experiencing Issues?

 

If you’re still facing difficulties, please let us know. Our support team will investigate the issue further to assist you.

We’re here to help ensure your experience with AnyBiz is smooth and effective!

 

Book a call with us for more information!